Below are the Terms and Conditions for the use of the Flowers Of Islington website. Flowers Of Islington reserves the right to amend these Terms without prior notice. If you have any questions about our Terms And Conditions please contact us before you place an order.

We are Flowers Of Islington, our website address is: https://www.flowersofislington.co.uk.

All Flowers Of Islington Products as depicted on this website (as may be varied from time to time) are available for delivery. Please see our Delivery Info page for more information.

All Flowers Of Islington Products are subject to availability. In the event of any supply difficulties, we reserve the right to substitute a Flowers Of Islington Product of equivalent value and quality without notice. Some Flowers Of Islington Products may be delivered by us in bud form to ensure longer life.

Prices include VAT. If there is a delivery charge it will be added to the total price before checkout.

Prices include VAT. If there is a delivery charge it will be added to the total price before checkout.

You will be given clear instructions to follow to navigate the Order Form and you shall be required to provide us with your complete personal details, including accurate postcode, together with those of the intended recipient and all necessary payment details. We accept payment by most major credit and/or debit cards. By completing your order on the checkout page, you are consenting to be bound by our terms contained in these Terms and Conditions

Cookies

Please see our Privacy Policy page

We do not share your personal data with anyone and it is processed and stored safely in accordance with GDPR rules and regulations.

For users that register on our website (if any), we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time. Website administrators can also see and edit that information.

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

In the event that you are not completely satisfied with our service please contact us directly:

Because of the perishable nature of Flowers Of Islington products and in order to assist us in resolving any complaints quickly and to our mutual satisfaction, we advise you to make any complaint within 1 working day of the date of delivery or intended delivery of your purchase.

Whilst we agree to use our reasonable endeavours to ensure that the Flowers Of Islington Site and/or the Flowers Of Islington Service is fully operational and error-free we cannot guarantee this and, therefore, accept no responsibility for any defects and/or interruption of the Flowers Of Islington Site and/or the Flowers Of Islington Service and shall be released from our obligations under these Terms and Conditions in the event of any cause beyond our reasonable control which renders the provision of the Flowers Of Islington Site and/or the Flowers Of Islington Service impossible or impractical.

We reserve the right to supplement and amend the Terms and Conditions on which you are permitted access to the Flowers Of Islington Site and/or the Flowers Of Islington Service from time to time. We will post any changes on the Flowers Of Islington Site and it is your responsibility as a customer to review the Terms and Conditions on each occasion you access the Flowers Of Islington Service or Flowers Of Islington Site. Changes will be effective five (5) hours after the posting of any such change and all subsequent dealings between you and us shall be on the new terms and conditions.

Additionally, we reserve the right to suspend, restrict or terminate access to the Flowers Of Islington Site and/or the Flowers Of Islington Services for any reason at any time.

We shall ensure that we comply with the requirement of all current data protection legislation including, without limitation, the Data Protection Act 1998 (as replaced, modified or re-enacted from time to time). We shall only use personal data received from you for the purpose of fulfilling our obligations under these Terms Of Service.

A person who is not a party to the agreement between you and us has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any of the Terms Of Service but this does not affect any right or remedy which exists apart from that Act.

Save in respect of fraudulent misrepresentation, this agreement (including any documents and instruments referred to herein) supersedes all prior representations, arrangements, understandings, and agreements between you and us (whether written or oral) and sets forth the entire agreement and understanding between you and us relating to the subject matter hereof.

Your purchase will be deemed to have occurred in the UK. These Terms and Conditions shall be governed by and construed in accordance with English Law and the parties agree to submit to the exclusive jurisdiction of the English courts.

Returns will only be accepted if the Flowers arrive damaged. We make sure that all of our flowers have plenty of life in them when they leave the shop and it is the responsibility of the customer to ensure they are placed in water (if necessary) upon delivery. We cannot accept any responsibility for the flowers once they have been delivered and accepted.

Refunds will only be permitted in the unlikely case that flowers are not delivered.

Cancellations can only be made before the flowers have been despatched. Once the flowers are out for delivery we cannot cancel the order.